Hotel 25 Improvements How To Succeed In Hotel Industry

Movement is life. This principle is true for business as well. Every business must develop otherwise it will fail sooner or later. Loss of competitive advantage results in loss of customers. There is a tough competition in all markets, and customers of free to choose any products they like. If a customer is not buying from you it will most certainly buy from your competitor. This is true for all businesses, including hotel business. This industry is highly competitive as there are hundreds of hotels in every country. When high season comes hotel top managers do everything possible to attract customers and make them stay in their hotels. Of course, they do not only promise high quality services but the actually offer them. Hotel is not just a place where you spend the night. Some people want to feel at home in a hotel. This is possible in case you come to a top quality hotel.

In order to improve hotel services owners and managers of our hotel need to know where to start from. In other words they have to be aware of current performance in order to make plans for the future. Until recently performance evaluation was about measurement of financial indicators for the past periods. Such approach is not perfect since it misses nonfinancial indicators that are extremely important in any industry. It is not enough just to announce implementation of new plans and improvements in hotel. A real work begins when these improvements are implemented and measured.

For example, if a new service, say, WiFi connection in all rooms is introduced the hotel spends a certain amount of money to buy equipment and maintain network. Then, the quality of Wireless Network has to be evaluated. However, what is more important is the attitude of customers towards this new service and the way they use it. If it turns out that only 10% of hotel guests actually use wireless network and only half of them really require high speed Internet there is probably no point in spending huge money for super speedy Internet. If most of hotel guests are business people for whom high speed Internet is necessity than well established wireless connection is a must.

If improvements concern reception service top management of a hotel needs to understand who their guests are and why they come to their hotel. If most of them are tourists than it would be reasonable to introduce new services like offering information on sightseeing tours, contact details of various Entertainment Services, taxi phone numbers etc. As time passes by, efficiency of these improvements needs to be tested in order to introduce amendments if necessary.

Such evaluation of improvements can be performed with the help of Balanced Scorecard which is a very efficient performance evaluation and strategic management system. Balanced Scorecard will coordinate efforts of all services and business units of a hotel and align strategies of different departments, for example restaurants and hairdressers service. This is a flexible system which means changes can be easily introduced.

Fabulous dining experience at Mykonos hotels

Mykonos is known all around the world for its fabulous hospitality and dining experience. That is not too surprising, considering that for the Greek, dining is entertainment! Unlike other countries where you have dinner and then go out to find some entertainment, here having dinner itself is marvelous entertainment. Most of the Mykonos hotels offer multiple dining options and they are really very good. Here are the most famous offerings at the Mykonos hotels and restaurants

-Traditional Greek cuisine at the La Maison de Catherine off Matoyanni street -Trendy seafood dishes at the Satin Market Caprice -Classic Greek cuisine and fresh fish and seafood at the Philippis on Matoyanni street -Fresh fish with Greek salads and appetizers at the Kounelas tavern near the port -Greek home made food at the Klimataria -Fresh seafood at the Alefkandra, near the Catholic church -Greek specialties at Ta Kioupia at Kastro -Authentic Greek cuisine at the Matthios overlooking the new port at Tourlos

Or you may prefer places like N’Ammos, Manoula’s, Panormos, Fokos Tavern, Capelayo, Kalua or Achinaioi which are beach side cafs / beach bars / beach restaurants. Most of the luxury Mykonos hotels themselves offer a lot of dining options inside the hotel. From Open-air restaurants serving breakfast and dinner, to poolside restaurants open through out the day for light snacks and drinks, to specialty Greek cuisine restaurants that offer you the choicest local dishes.

Many of the larger Mykonos hotels have well-stocked wine cellars, stocked with selections from all around the world. But it is recommended that if you’ve not tried it before, you must try out the local variety of homemade robust wines, which go very well with the Mediterranean preparations of seafood. For the more adventurous, you may try out Ouzo, the local fiery drink which is a hot favorite at the beach taverns during the night long dances!

Your visit to the Mykonos hotels is not complete without gorging yourself on all that you can eat!

Eco-friendly furniture for sustainable hotels

The eco-friendly trend is one that has been around for several years now, but that has been associated in many occasions with relatively rustic or vintage items when talking about furniture and clothes for example. Right now though, the tendency is that of integrating the techniques of recycling and reutilizing of products that has been implemented up until now to the creation of modern-looking, contemporary pieces that can match any type of decoration setting.

Therefore, the application of recycled material does not mean alternative or low cost anymore, but is also conceived as the basis for luxurious furniture articles that no one would think are made of used materials. Large distribution companies, designers and retailers are increasing their stock of eco-friendly furniture in order to respond to the raise in the demand of this type of durable goods.

Even hotels are choosing to acquire from their hotel furniture supplier, custom pieces built with environmentally sustainable techniques or materials, since not only the raw base of construction is considered eco-friendly but also the production process required to fabricate the items.

These touristic establishments with a soft spot on the environment are called -eco-hotels-. To receive such a label, hotels have to have made improvements on its structure, building, cleaning processes and disposal system to minimize its impact on the environment. This, together with energy-saving routines and water saving behaviours are the basis for being considered an ecologically sustainable hotel.

Some of them make one step further by using almost exclusively recycled items and furniture made out of reutilized materials in order to offer to their clients an experience of true eco-friendliness and in order to differentiate themselves from their competitors. Aside from the good these routines have for the natural setting in which the hotels are located, defining one’s hotel as 100% green is sure to attract visitors concerned by this issue and curious guests looking to experience a different kind of touristic establishment.

Apart from having green hotel room designs and furniture, and from adopting energy-saving measures in the daily activities of running the hotel, many of these establishments have also chosen to adopt the technology of photovoltaic panels to supply power to the hotel. Such installations may be placed on roofs, on the windows and also close to the pool, to whom the solar panels represent in many occasions the source for water heating the pool water.

Several certification programmes have been implemented for the labelling of hotels as eco-friendly, although few of them have been actually certified, especially in Italy. The important thing is, however, that hotels, bars and restaurants make an effort to become greener through the purchase of sustainable hotel contract furniture, the adoption of ecological routines and the divulgation work among staff and clients.

Winter Park Hotels

In the late 1800’s a homestead was established on one of the first Winter Park Hotels – Beaver’s Village Lodge, and one of the original buildings is still standing alongside the Fraser River. In the 1920’s some beaver ponds at the upper end of the ranch and the stream that feeds them were converted into several more ponds to make a trout hatchery. Out of these ponds came the three present lakes that are now stocked with trout each spring. Earliest of the valley resorts was Sportsland Valley, now Beaver Village, begun Winter Park Reservations in 1940 by Henry C. Cook. Henry C. Cook’s family and that of his wife lived on sugar beet farms near Longmont. He and his brother Carl had gone into the gasoline and oil business, but in May 1938, they spent some time in Grand County looking for a small cattle ranch to diversify their interests from the petroleum business. According to Mr. Cook, “We were unsuccessful in our effort to find a ranch for sale that was suitable, so we headed for home. On our way, just beyond hideaway park (now called Winter Park), I saw a sign that read ‘300-acre trout ranch for sale’. I said to my brother Carl, let us stop and investigate. Carl’s reply was, ‘What the H! Would we do with a trout ranch?” We did stop and meet Pastor Frank Garret, a retired church missionary to China. This property had been owned by his brother who had passed away, and Pastor Garrett was looking after the trout ranch for the heirs of his brother until the ranch could be sold. “I obtained this information while Carl remained in the car because he had no interest in a trout ranch. On our way home, while Carl was driving the car for lack of anything better to do, I romanced as to what could be done with this tract of land, just to see if I could change Carl’s mind as to the possibilities. In doing so, I not only sold Carl on the idea but I also sold myself. The following morning we returned to negotiate with the Pastor, subsequently purchasing the 300-acre trout ranch which, ultimately, became Winter Park Lodging. “The design of the Chalet was done for us by Edwin Frances, an architect who had done most of the work in Bear Creek Valley west of Evergreen, Colorado, and also the Harbor Hotel in Steamboat Springs. Our desire was that the building be unusual and outstanding in appearance. The Chalet design resulted from ideas I had collected on some trips to various mountain areas. When I conveyed them to the architect, his reply was, ‘We had just had a meeting of the minds’ – and the chalet design became a reality. Mr. Frances drew up a set of complete plans which we eventually purchased from him, excluding any supervision on his part during construction, for $300.00.

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