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Marriott To Open First Sri Lanka Hotel In Weligama Bay In 2014

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Marriott International will be making its debut into the Sri Lankan hospitality market in 2014 after signing an agreement with Weligama Hotel Properties Ltd to open a new brand hotel.

The hotel group has announced that it will be opening the new Weligama Bay Marriott Resort & Spa to tourists planning Sri Lanka holidays in 2014 and it will have 200 guest rooms.

“Marriott is delighted to be extending its portfolio and opening a world-class hotel in Sri Lanka,” stated Simon Cooper, the President and Managing Director of Marriott, Asia Pacific.

“Sri Lanka is a destination that has great potential and opportunity and we hope to capitalise on that and establish a strong presence in the country. We are confident that the reputation of Marriott Hotels and Resorts and the power of Marriott Rewards, our loyalty programme, will create great interest from both local and international travellers and be successful in promoting the beautiful area of Weligama Bay, as well as the country itself as this is our first hotel here.”

The new Sri Lanka hotel is located in the district of Weligama, in the city of Matara on the south coast of the Indian Ocean island.

The Weligama Bay Marriott Resort & Spa will cater for both leisure treavellers looking for relaxing holidays in Sri Lanka and business travellers looking for comfortable accommodation and features 640-square-metres of flexible ballroom space and modern meeting rooms. The Sri Lanka hotels facilities also include a swimming pool with pool bar, three gourmet restaurants, a modern fitness centre, and guests will also have access to a stretch of pristine sandy beach.

Mr. Nahil Wijesuriya, the Chairman, East West Properties PLC, the parent company of Weligama Hotel Properties Ltd, explained: “We are among the first companies in Sri Lanka to sign up with an international branded hotel company and to open as early as 2014. The resort is being built according to Marriott International’s five star brand standards, with a beach frontage of 115 meters on the Galle-Matara road in the South-East of the country.

Sri Lanka is famous for its stunning natural scenery and diverse ecosystem comprising miles of white sandy beaches, jagged mountains, wildlife sanctuaries, thriving nature parks, and an array of heritage sites that include ancient cities and colonial forts. Since the end of its 25-year-long civil war in 2009, the island nation has seen a significant increase in the number of international travellers opting to go on holidays to Sri Lanka.

Top 3 Things People Look For In A Hotel

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What exactly differentiates a hotel from the other? With so many hotel chains to choose from, the competition has just gotten really tough. Is it the number of stars, price, location, promotion, customer service, internet access?

Location

Most travelers now have more tools to plan their trips. And before they book your hotel, and even before they contemplate on staying at your hotel, the first thing they check out is your location. They know where they want to go so they search for the nearby hotels first. They look at that nifty map that has dots where hotels are located. From a radius of a few miles, they then come up with a list of possible options. Only then will other factors like price, amenities etc. come in.

Value For Money

Obviously, the dollar figure is very important to the all-too-discerning traveler. Pricing can definitely sway a customer to book or not to book. But more importantly, customers need to know if the value you are offering is worth their dollars. Yes, the hotel rate per night might be on the high side but if the customer can see that you’ve already thrown in the wireless internet and the breakfast, they will be more forgiving. This is especially convenient for business travelers whose hotel stays are paid for by the company. This ensures that they no longer need to foot the extras that they need.

On the other hand, you will also have customers who are travelling for pleasure. They are more than happy to explore the breakfast options outside the hotel. And they are not too keen on checking their work email so internet access is not an essential. For this group, the room only rate is very good and discount for last minute bookings also help seal the deal. Many hotel managers and owners today are utilizing the use of hotel management software to get to know the specific needs of their target market better.

Cleanliness Goes A Long Way

Great location and reasonable price are must-haves but are not enough for most people still. A single review saying that the rooms are filthy is a definite deal-breaker. It is incredibly difficult to find willing customers who will book your hotel knowing that the possibility of bathrooms being dirty is very high.

This is the same for the blankets, pillows, and towels. Worse is that people really make the effort to share this not-so-good information online. With Facebook and Twitter a click away, it is very easy for this secret to leak out. It is crucial to keep everything nice and clean. Maintaining a hotels cleanliness is an important part of hotel management.

Scary Creatures Of The Night Scariest Hotels In The World

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Partying, dressing up as demented creatures of the night, trick-or-treating—We all have our own take on how to spend the season of fright. Since Halloween falls on a Friday this year, another option is to fulfill that dream holiday that has long been overdue.

Holiday trips are dandy and exciting, but when unseen scary creatures of the night hitchhike with you, the word holiday goes down the drain. Furniture flying, creepy sounds reverberating, horrific images of paranormal all around—If the whole universe decided that Halloween is your unlucky star, these are least of the things you would encounter on your trip. On the other hand, if the universe really hates your guts, your hotel experience while on a trip might just be your worse nightmare.

So before deciding on where to spend your long exotic Halloween weekend and mark up the holiday fright, read a roundup of the scariest hotels in Asia that would really make you wish you hadnt gone out of the house this Halloween

Buma Inn (China)
The Chinese really take this paranormal stuff seriously. Anyone would when the paranormal event includes scary creatures of the night going berserk. Buma Inn in Beijing is haunted by a rampaging ghost out to take revenge. Apparently, a guest in the inn years ago was poisoned by the hotel chef. Guilt-stricken, the hotel chef consequently killed himself after the crime. The horror didnt end there. Until now, the restless ghost of the murdered guest haunts the hotel looking for the chef who poisoned her.

The Savoy Hotel (India)
Positioned in one of Indias capital, Mussoorie, The Savoy Hotel became the inspiration of Agatha Christies novel, The Mysterious Affair at Styles. The hotel doesnt only offer luxury, but an unwavering supply of fright, as well. Its former owner, Lady Orme, who allegedly died of poisoning, is said to be haunting the opulent hotel. This scary creature of the night was reportedly seen aimlessly wandering the halls of her former hotel.

Tambun Inn (Malaysia)
The Tambun Inn is one of the favorite hotels in Ipoh, Malaysia. Apparently, wandering tourists are not the only ones crazy about the hotel. Scary creatures of the night are said to be haunting the hotel, as well. Many accounts of ghostly events have been documented. Some of these accounts mentioned about lights turning on and off, sounds of whispers and eerie cries heard in the inn. There was also a report about a ghost of an old woman spotted within the vicinity of the inn.

Toftaholm Herrgard (Sweden)
Everybody loves a romantic story, but putting scary creatures of the night in the mix might change some peoples mind about liking them. In Sweden, a hotel named Toftaholm Hergard, a love story ala Romeo and Juliet took place between a commoner and a barons daughter. However, the baron had his daughter married off to someone else leaving behind her hapless lover. On the day of the wedding, the lover hanged himself from the rafters. His spirit is said to haunt Room 324 where the rafters once were.

The Nottingham Road Hotel (South Africa)
A hotel in KwaZulu-Natal is such a relaxing place that would make any guest want to stay. On the other hand, the guests arent the only ones convinced that its comforting to chill out in this hotel. A ghost of a former barmaid is still roaming the hotel moving pots around the pub, opening beer tags, and ringing the service bell. The ghost was also said to have deflated the tires of certain guests who, it turned out, are poor tippers.

How You Can Monitor Progress Through Services Provided By Hotels Kpi

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Hotel efficiency can be measured in so many ways including the productivity of your staff, the effectiveness of your operations and the usability of your services. Hotel services have been designed to aid customers in making themselves comfortable whilst staying in another place. Not many years ago, there were a lot of people who were apprehensive about the fact that they have to stay in another place. This situation made them worry about their safety and security. However, today, many services of the hotels provide assurance to the customers that they will definitely feel comfortable and relaxed while they are at the vicinity. To ensure that your services are efficient, you should use the services provided by hotels KPI.

Hotels have various services according to the needs of the customers. Some have classified their services based upon the type of their customers such as those that have pets, the businessmen and those that are touring with their families. Family programs and seasonal offers are also common nowadays but the most typical services include 24 hour room service, daily newspaper delivery, dry cleaning and laundry services, babysitting and complimentary internet access. Because your hotel might have numerous services available, it is significant that you ensure how well they are performing. This way, you can guarantee the satisfaction of your customers.

When you use the services provided by hotels KPI, you often do not have to worry about the sales that you obtain from them. This is because most of the services can be acquired by the guests for free. Nevertheless, if you have services that come with fees, you can always measure their sales efficiency. Most of the time, the services provided by hotels KPI is used together with the hotel amenities indicators. There are two most important things that you should think about and those are to be efficient and effective. These are what the services provided by hotels KPI is about. The KPIs will enable you to make use of your resources efficiently while aiding you in becoming effective in the eyes of your hotel customers.

To monitor the progress or the improvement of your company, you will need to compare the productivity of your hotel. Therefore, you need data which will tell you how well you have been performing over the past few years. These figures will be later utilized so that you can determine whether your company has evolved or is stuck. The services provided by hotels KPI will answer your question, How are we doing? Measuring progress or the hotel efficiency is not always simple, easy to evaluate and obvious. The reason for this is that there are multiple objectives and oftentimes they are in conflict with one another. In this case, it is essential that before you use the services provided by hotels KPI, you should first integrate your goals and objectives and this is when you can link your KPIs on those targets.

The services provided by hotels KPI drives home the requirement for the internal measures of the hotel efficiency with the external measures so that you can keep the organization in line with the corporate goals.

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